Mach One Apps

Support

Email hello@themachone.com and say which app. We answer within a day, Sydney time.

Bin Week

My bins are on a pattern the app doesn't offer

Each bin can be weekly or fortnightly, and you choose which week each fortnightly bin starts. If your council runs something else (three-weekly, or a changed day after a public holiday) tell us and we will add it.

The reminder didn't arrive

Check Settings, Notifications, Bin Week is allowed. The reminder is scheduled on the phone for the evening before collection at the time you set.

Aerial Pointer

The compass isn't moving

Hold the phone flat and away from metal, then move it in a figure eight to calibrate. The compass needs a real iPhone; it does not work in the simulator or on devices without a magnetometer.

A transmitter is missing or wrong

The list comes from the ACMA register and refreshes weekly. Send us the site and we will check it against the register.

Rain Soon

No minute forecast for my location

Apple Weather provides minute-by-minute rain in Australia, the United Kingdom, Ireland, the United States and Japan. Elsewhere you still get the hourly outlook.

I didn't get an alert

Alerts are sent only when rain starts within your lead time, at most once per rain event, and never during your quiet hours. Check the alert toggle on the place and that notifications are allowed for Rain Soon.